[Please read this first.]
Thank you for your inquiry.
Recently, we have been receiving many inquiries from many customers around the world.
Therefore, Please forgive us for any delays in our replies, as we have been responding in order.
Due to a shortage of Tencha tea leaves supply caused by abnormal weather in Japan, we may
not be able to meet your expectations for Matcha if your requests or explanations are too simple
or insufficient. We apologize for any inconvenience this may cause and appreciate your understanding.
[Reception Hours] お電話のお問合せは、土日祝並びに、夏季・冬季休業日除く、平日17：00まで
For telephone inquiries, please contact us by 17:00 on weekdays, excluding weekends,
National holidays, Obon holidays, and Year-end and New year holidays.