Thank you very much for contacting us.
If we receive your inquiry with no problems, we will respond to you by return by automatic reply email.
If you do not receive the email from us within 30 minutes, the process may not have been completed.
We apologize to you for the inconvenience, but we appreciate it if you could fill out the form and send it to us again.
※Due to your own mailer settings, it may end up in your junk mail folder so that please also check the contents in your junk mail folder.
Recently, we have been receiving many inquiries from many customers around the world.
Therefore, Please forgive us for any delays in our replies, as we have been responding in order.
Due to a shortage of Tencha tea leaves supply caused by abnormal weather in Japan, we may
not be able to meet your expectations for Matcha if your requests or explanations are too simple
or insufficient. We apologize for any inconvenience this may cause and appreciate your understanding.